Acceptance of Terms
By accessing or using Flusso's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.
These Terms of Service apply to all users of the platform, including healthcare providers, patients, researchers, and enterprise customers.
Our Services
Flusso provides a privacy-first healthcare communication platform that includes:
- Flusso Engage: Patient communication and community tools
- Flusso Participate: Clinical trial management and participant engagement
- Flusso Data Coalitions: Privacy-preserving data collaboration platform
We reserve the right to modify, suspend, or discontinue any part of our services at any time, with or without notice.
User Accounts
Account Registration
To use certain features of our services, you must register for an account. You agree to:
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Promptly update your account information as needed
- Accept responsibility for all activities under your account
Account Security
You are responsible for maintaining the confidentiality of your account credentials. You must notify us immediately of any unauthorized use of your account or any other breach of security.
Acceptable Use
You agree not to:
- Use our services for any unlawful purpose or in violation of any regulations
- Attempt to gain unauthorized access to any part of our services
- Interfere with or disrupt the integrity of our services
- Upload or transmit viruses or malicious code
- Collect or harvest user information without authorization
- Impersonate any person or entity
- Share false or misleading health information
- Violate the privacy rights of others
Healthcare Disclaimer
Flusso is not a healthcare provider. Our platform facilitates communication between healthcare parties but does not provide medical advice, diagnosis, or treatment.
- Information shared through our platform is not a substitute for professional medical advice
- Always seek the advice of your physician or other qualified health provider
- Never disregard professional medical advice or delay seeking it because of something you read on our platform
- In case of a medical emergency, call your local emergency services immediately
Intellectual Property
Our Content
The Flusso platform, including all content, features, and functionality, is owned by Flusso, Inc. and is protected by copyright, trademark, and other intellectual property laws.
Your Content
You retain ownership of content you upload to our platform. By uploading content, you grant us a license to use, store, and process that content to provide our services.
Privacy
Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information.
Limitation of Liability
To the maximum extent permitted by law, Flusso shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits, data, or goodwill
- Service interruption or computer damage
- Cost of substitute services
- Any damages arising from your use of third-party services accessed through our platform
Termination
We may terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason, including:
- Breach of these Terms
- Request by law enforcement or government agency
- Discontinuation of services
- Extended periods of inactivity
Upon termination, your right to use our services will immediately cease. Provisions that by their nature should survive termination shall survive.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.
Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
Contact Us
If you have any questions about these Terms of Service, please contact us at:
- Email: legal@flusso.ai
- Address: Flusso, Inc., Legal Department